Terms of service
**Terms of Service**
Welcome to the website of Nivora Connections Ltd (hereinafter referred to as "we") (https://www.nivorasales.com). By using our services, you agree to abide by the following terms of service. Please read these terms carefully before use.
### 1. **Service Content**
We offer a variety of hats, including bucket hats, baseball caps and winter plush hats. Users can browse, select and purchase products through our website. We also provide relevant after-sales services to help you solve any problems with your order.
### 2. **Account Registration**
Before using our services, you may need to register an account and provide relevant personal information. You are responsible for ensuring that the information is accurate, complete, and updated in a timely manner. You are responsible for the security of your account information and you agree to be responsible for your account activities.
### 3. **Order and Payment**
- **Order Confirmation**: After submitting an order, you will receive a confirmation email. Please ensure that the order information is accurate and any changes should be completed before the order is processed.
- **Payment Method**: We accept a variety of payment methods, which can be selected at checkout. All payments must be completed through a secure payment platform.
### 4. **Shipping and Delivery**
- **Shipping Fees and Shipping Method**: The shipping fees and shipping methods will be displayed on the checkout page. We offer a variety of shipping options, and the specific costs and time will vary depending on the order amount and region.
- **Shipping Time**: Depending on the different shipping methods, the time varies, and sea shipping usually takes about 30 working days.
- **Tariffs and Fees**: If you choose direct mail, tariffs may be incurred. If you choose triangular shipping, the tariff may be lower, but the shipping time will be longer.
### 5. **Return and Exchange Policy**
We provide **14-day unconditional return and exchange** service. Returned and exchanged goods must be unused, unwashed, and ensure that the original packaging is intact. For detailed return and exchange procedures, please refer to our [Return and Exchange Policy].
### 6. **Intellectual Property**
All content on the website, including text, images, trademarks and designs, are the property of Nivora Connections Ltd and are protected by copyright and intellectual property rights. You may not copy, modify or use these contents in any way without authorization.
### 7. **User Responsibilities**
- You agree not to use our services to commit any illegal acts, including but not limited to infringing the rights of others, disseminating malware or gaining unauthorized access.
- You agree to comply with all applicable laws and regulations when using our website.
### 8. **Disclaimer**
- We try our best to ensure the accuracy of the content of the website, but do not guarantee any errors, omissions or timeliness of information. We are not responsible for any direct or indirect losses arising from the use of this website.
- We reserve the right to modify, update or suspend the service at any time without prior notice.
### 9. **Privacy Protection**
We take your privacy very seriously. For information on how we collect, use and protect your personal information, please refer to our [Privacy Policy] .
### 10. **Terms Modification**
We may update the Terms of Service from time to time, and any changes will be posted on the website and will take effect immediately. Please check these terms regularly to ensure that you are aware of the latest Terms of Service.
### 11. **Contact Information**
If you have any questions or have any questions about our terms of service, please contact us through the following methods:
- **Customer Service Email**: [[email protected]]
- **Official Website**: (https://www.nivorasales.com)
Thank you for choosing Nivora Connections Ltd. We look forward to providing you with a quality shopping experience and service!
**Nivora Connections Ltd**