Privacy Policy
**Privacy Policy**
Welcome to the official website of Nivora Connections Ltd (hereinafter referred to as "we") (https://www.nivorasales.com). We value your privacy and are committed to protecting your personal information. The following is our privacy policy to help you understand how we collect, use, protect and share your information.
### 1. **Information We Collect**
When you visit our website, browse products, place orders or communicate with us, we may collect the following types of information:
- **Personal Information**: including your name, email address, phone number, mailing address, billing address and payment information.
- **Usage Data**: including information about how you use our website, such as browsing history, click behavior and pages visited.
- **Device Information**: including technical information such as your device type, operating system, IP address, browser type and version.
- **Location Data**: such as the geographic location information you provide when using the website.
### 2. **How We Use Your Information**
We collect your information for the following purposes:
- **Order Processing and Delivery**: using your information to process your order, confirm payment, arrange delivery and provide after-sales service.
- **Customer Service**: Answer your inquiries, provide support, and resolve issues related to your order.
- **Marketing and Promotion**: If you agree, we will send you promotional information, special offers, and company news, and you can opt out at any time.
- **Website Optimization**: Analyze your usage behavior, improve website performance, and provide content and shopping experience that better meet your needs.
- **Compliance with Laws**: Process your personal information in accordance with relevant laws and regulations to ensure that our services comply with local legal requirements.
### 3. **How We Protect Your Information**
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive information (such as payment information) is transmitted using encryption technology to ensure its security.
### 4. **How We Share Your Information**
We promise not to sell your personal information to any third party. However, we may share your information with third parties in the following circumstances:
- **Service Providers**: We may share your information with service providers that provide payment processing, logistics distribution, customer service, etc. We require these service providers to use your information only to complete the relevant services and to take appropriate confidentiality measures.
- **Legal requirements**: We may disclose your information if required by law or in response to a legitimate government request.
### 5. **International Data Transfer**
Our website and its servers may be located in different countries. By using our services, you consent to the transfer, storage and processing of your personal information in the country where we or our third-party partners are located.
### 6. **Your Rights**
You have the right to access, update or delete the personal information we store. If you wish to exercise these rights or have any questions about our privacy policy, you can contact our customer service team.
### 7. **Changes to the Privacy Policy**
We may update the Privacy Policy from time to time and any changes will be posted on this page. Please check this page regularly to learn about the latest Privacy Policy. All changes will take effect immediately after posting.
### 8. **Contact Us**
If you have any questions about our privacy policy or require further information, please contact us at:
- **Email**: [email protected]
- **Website**: https://www.nivorasales.com
Thank you for choosing Nivora Connections Ltd. We are committed to protecting your privacy and keeping your information secure.
**Nivora Connections Ltd**